Urbandale Office (515) 334-5286   
Polk City Office (515) 984-9090

Privacy Policy


We value you as a customer and respect your right to privacy. We recognize that you purchase our products and services because you trust that we will stand behind our promises. In turn, we pledge our commitment to treating your information responsibly. Cupp Insurance, Inc has established the following policies to assure you that we are committed to protecting your privacy.

How do we protect the confidentiality and security of your information?

We maintain physical, electronic, and procedural safeguards to ensure your personal information is treated responsibly and in accordance with our privacy policy. We also restrict access to your personal information within our organization to those employees who need to know that information to provide products or services to you, or to conduct business. Employees who have access to customer information are educated to use it only for legitimate business purposes. Third-party business partners who have access to personal information are legally bound not to disclose it or reuse it in any way. Additionally, we safeguard customer information in accordance with applicable date security regulations.

What personal information do we collect about you?

We collect personal information about you from the following sources:

  • Information we receive from you on applications and other forms;
  • Information about your transaction with us, our affiliates, or others; and
  • Depending upon the product or services you are requesting, information we receive from consumer reporting agencies, medical providers, or others.

What categories of information do we disclose and to whom?

We do not sell your personal information to anyone. We may disclose the following information to entities that perform marketing and administrative services on our behalf or as required or permitted by law for legal, regulatory or other purposes:

  • Information we receive from you on applications or other forms, such as your name, address, beneficiaries, Social Security number, family member information, property locations and values.
  • Information about your transactions with us, our affiliates, or others, such as your account balance, policy coverage, payment history, the premium your pay and claims information.
  • If required for the products you select, information we receive from consumer reporting agencies and other sources, such as your creditworthiness, motor vehicle and driver data, medical and employment information, loss history reports, and additional driver data.

Is your medical information confidential?

While we sometimes must collect medical information to provide you a product or pay a claim, we do not use or share it, internally or externally, for any purpose except the following:

  • Underwriting insurance:
  • Administering your policy, account, or claim;
  • As required or permitted by law; or
  • As otherwise authorized by you.

We value our customers and want you to understand how we use the information we collect. Please contact us if you have any questions about our privacy policy.